SYLHETRSOKAL DESK :: Mohammed Imamuddin, a Bangladeshi employee in Emirates received the organization’s most prestigious recognition- the Najm Chairman’s Award for ‘going beyond the call of duty to save a sick customer’ at a ceremony held at Emirates Group Headquarters in Dubai today, January 30,2020. Sheikh Ahmed bin Saeed Al-Maktoum, Chairman and Chief Executive of Emirates Airline and Group personally presented the coveted award to Imamuddin.
The award ceremony was attended by hundreds of colleagues, as well as friends and families of the 26 honourees, and streamed live to thousands of employees around the world. The winners also received a monetary award for their contributions.
While doing his mailing rounds Imamuddin heard a colleague from Emergency Response Planning call out to him urgently. An elderly passenger, who was in transit to Dhaka, had just collapsed from a heart attack, and the colleague was attending to him. The passenger and his wife could only speak their own native Bangla. Imamuddin immediately rushed to assist as a translator for the passenger and emergency services. However, his assistance to the sick passenger did not end there.
Mohammed also used his personal time to visit the passenger at over the next 10 days of his recovery in Dubai. He helped to translate and communicate the passenger’s requests to the travel agency in Dhaka as well as other government agencies. He contacted the passenger’s family, and kept them updated on the passenger’s condition. Mohammed even took the time to prepare homemade Bangla dishes for the passenger. Mohammed’s generosity and care for this passenger went above and beyond his work responsibilities.
This year 26 of the Emirates Group’s top employees received the Najm Chairman’s Awards. The awards recognise employees whose work and actions are characterized by a strong work ethic, a spirit of innovation, extraordinary acts of bravery and selfless teamwork.
The ‘Najm Chairman’s Award’ is the highest accolade at the Emirates Group, and nominated employees and teams undergo a rigorous process which is vetted and screened by department heads and senior management. Since 2008, 73 Najm Chairman’s awards have been given out to employees across different departments at the Emirates Group.
Najm, which means ‘star’ in Arabic, has been the Group’s employee recognition and reward programme since 2007. The Najm programme has different award tiers which recognize employees all year round for their excellence, commitment and innovation, and going above and beyond their roles to make a difference. This year, the Emirates Group recognized over 14,000 employee achievements through the programme.